At SiteScribe, we understand that audio data is both powerful and sensitive. Our commitment to privacy goes beyond compliance—it's fundamental to our service. This policy outlines how we collect, use, and protect your data while providing our AI-powered website analytics and optimization platform.
Our Core Privacy Principles
Transparency
Clear communication about data collection and processing
User Control
Complete control over data retention and deletion
Data Minimization
Collecting only what's necessary for service delivery
Regular Assessment
Continuous privacy impact evaluations
Privacy by Design
Built-in privacy protection in all features
Information We Collect
Account Information
When you create a SiteScribe account, we collect:
- Name and business email address
- Company information
- Authentication credentials
- Billing information for paid subscriptions
Third-Party Service Providers
We work with trusted service providers to deliver our platform:
- Amazon Web Services (AWS) - Cloud infrastructure and hosting
- Stripe - Payment processing and subscription management
- Resend - Email communications
- PostHog - Website analytics
- Cloudflare - Website security and AI
- Vercel - Web hosting
These providers are contractually bound to protect your data and may only use it to provide services to SiteScribe. We regularly review their security and privacy practices.
Service Usage Data
We collect data about how you use SiteScribe:
- Feature usage patterns
- Dashboard interactions
- Report generation history
- API call frequency and patterns
- Custom configuration settings